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How Can We Assist?

Do you offer International Shipping?

Yes! We use USPS for all international packages.

Is the Bruer® Cold Drip System Dishwasher Safe? 

Yes. All parts of the system are dishwasher safe. 

How long does Cold Brew coffee stay fresh? 

Cold Brew coffee stays fresh for up to two weeks if properly stored in an airtight container and left in the refrigerator. 

Does the Bruer® Cold Drip System produce a Concentrate? 

No. The slow-drip method does not produce a concentrate like other methods of cold brewing. Although you can use less water in the Tower if needing to make a concentrate with the Bruer® Cold Drip System. Check out our blog Making Hot Coffee with Cold Brew to find out the proper ratios. 

Can I heat up Cold Brew? 

Absolutely. Here’s how we do it Making Hot Coffee with Cold Brew.

Can I brew with tea? 

Yes, absolutely you can brew with tea. Here’s our blog post on the subject: Experiments with Tea. 

Is ice necessary? 

Yes. We highly recommend using an ice/water mixture. Keeping the water at a cool, constant temperature prevents air bubbles from forming in the water. These air bubbles are produced when the water temperature changes and they can sometimes slow or stop the valve. You can also brew in the refrigerator to help reduce the air bubbles, but we find ice works the best. It should be noted that the idea is to have ice in the tower throughout the brew cycle. Adding room temperature water on a hot summer day will most likely melt the ice quickly. We’d suggest making your best estimate for ice throughout the cycle. 

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